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Terms & Conditions

Terms of Service 

Effective June 24, 2025

Welcome to From Maple Lane. By accessing or using our website, purchasing our products, or subscribing to our services (including email and SMS marketing), you agree to comply with the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and subscribers. 

From Maple Lane retains full ownership of all content on this website, including but not limited to product photography, designs, logos, branding elements, and written material. You may not copy, reproduce, modify, or distribute any content without express written permission. You agree to use this site lawfully and retain from any disruptive, harmful, or fraudulent behaviour, including actions that could impair our website's function or compromise its security.

All product prices are listed in Australian Dollars (AUD) and are subject to change without notice. We reserve the right to refuse, limit, or cancel orders at our sole discretion, particularly in instances of pricing errors, stock discrepancies, or suspected misuse. Orders will be paid for in full at checkout using our approved secure payment gateways. 

We strive to ensure product availability and maintain accurate stock information; however, all items are subject to availability. if an item becomes unavailable after your order has been placed, we will contact you as soon as possible with suitable alternatives or a refund.

Shipping estimates are provided as general guidelines and may vary based on your location and carrier performance. From Maple Lane is not responsible for delivery delays caused by shipping providers, customs, or events beyond our control. Please refer to our Shipping & Returns page for full shipping details and return eligibility. We reserve the right to inspect all returned items before approving exchanges or refunds. 

By subscribing to our email or SMS updates, you consent to receive marketing communications including product launches, restocks, and promotions. You may also receive transactional updates such as order confirmations and shipping notifications. You can unsubscribe at any time by clicking the unsubscribe link in our emails or replying "STOP" via SMS. SMS communications may be subject to message and data rates depending on your carrier.

Your privacy is important to us. We collect and use your personal data in accordance with our Privacy Policy, which explains how we handle personal information, marketing preferences, SMS and cookie tracking, and more. We do not sell your information, and any third-party partners we work with are required to uphold strict data protection standards. 

From Maple Lane is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the maximum extent permitted by law. 

We reserve the right to update or revise these Terms of Service at any time. Any changes will be published on this page. By continuing to use our website and services, you agree to be bound by the current version of our terms. 

If you have any questions or concerns about these Terms, please contact us at:

📧 care@frommaplelane.com

 

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